Why isn't my custom domain working?

[Maham_Malik]

Hello, please let me know how I can get my custom domain (modestify.store) to work. I have updated all settings on bluehost but when I try to open my website in a new tab, I get the following message: " This site can’t be reached www.modestify.store took too long to respond"

[sahilkhosla]

Is the domain expired?

Also I would just use modestify.store in the settings. No need to add www. That’s handled automatically.

[Suzie]

Hey @Maham_Malik,

Please, check this documentation and double check if you have pointed it to Softr correctly, since I did not find that it was pointed to Softr IP when looked on DNS checker.

Tutorial: How to set up a custom subdomain for Namecheap – Softr Help Docs

[Maham_Malik]

Thanks for your reply. The domain is not expired and below is its history (I tried creating an A record and C Name to connect it to softr)

I had disconnected the domain from wordpress and was trying to add it to softr

[Maham_Malik]

Thanks for your reply. My domain is hosted by bluehost so I used the instructions you provided there and changed the www. A name to the url provided by softr studio. Is this correct?

[sahilkhosla]

No, the host should be modestify.store not www. Recommend working with Softr support.

[Suzie]

Hey @Maham_Malik,

I checked and your domains works and the connection is secure.