User Groups not assigned after syncing and applying conditional filters

I recently moved the users of my app into a new table in Airtable and re-configured the requisite settings within my Softr project, including adjusting the conditional filter for the User Groups. However, I’ve noticed that many users are still left unassigned. I’ve attempted editing the configuration but nothing has worked so far. Is there a quick fix/workaround, or will i have to add Users individually to the desired User Group?

image

For context, I want to add users based on a single-select field called “Role” in the synced Airtable table.

Hi @keymaker have you published the app after adding user groups? If not please, do so and If they are correct you will see them assigned there. Regardless, of whether you assigned manually by clicking on the “+” or just created user groups, it works the same way.

1 Like

Confirming that I published the app and the User Groups updated. Thank you!

1 Like

For me this is not working. There is a particular user that is not being assigned to the User Group, even though I can 100% confirm that they match the condition and I have published the app

Hi @xavier

Can you share via live chat some details so our team can check this ?

–Artur