Same @Suzie all airtable connections are broken right now any updates or estimates for downtime? I’m getting tickets from users
edit: softr’s own site down as well
Just got a message from Airtable — Airtable down - July 18, 2023
New incident: Investigating
Airtable’s services are currently unavailable. Our engineers are actively investigating this incident. We apologize for the inconvenience this has caused.
Hi @Suzie, @artur, according to my analytics solution my softr page was again offline 11 times in the last 24 hours (42 minutes or more in total), what is going on at your end? What is the plan on refunding fees when you are not able to delivery your service? And when can we finally have some proactive management of these downtime issues from your end?
As you already know we have a huge DDoS attack and the system is fine. You may notice timeout during spikes and that triggers an alert but it’s about a few seconds until the system scales.
Hi Suzie, when did you inform us about this DDoS (other than a response to my tweet)? I have not seen or heard anything from the official channels so far, and also never heard anything from softr about other recent downtimes. The downtimes of my page in the last 24 hours were between 2min and 11 min, so definitely not a few seconds.
When are you going to proactively inform us users about these downtimes and what are you doing to prevent them from happening so there are less issues for our own users that otherwise have trouble using the product we built with softr?