Hello everyone,
I’ve got a big problem with my website and the stripe integration.
Basically i’m unable to collect payments. I get success page on Softr but no payment is received, because 3D secure isn’t triggered.
Already asked Stripe and they say it’s an issue with the integration with Softr.
Anyone else is experiencing the same problem and can help me out?
Everything was working like a breeze in test mode but now i’m stuck.
Thanks a lot
Hi,
Are you using the “Simple Checkout Form” block?
If so => get rid of it, this block had some problems in the past. I just don’t trust it.
What you need is to use any pricing block (static block) and on “action” you choose “Stripe checkout”. This way, everything about payment is handled through the Stripe environment.
Hello Matthieu,
This worked like a breeze. That’s amazing 
Thanks a lot for your suggestion!
Do you suggesto to also collect payments this way for standard products (and not only for subscriptions?)
Thanks once again
Yes, same for standard products 
Thanks a lot
I am raising this issue again because it remains unresolved.
Softr’s failure to correctly handle 3D-Secure redirects results in payments getting stuck in an “incomplete” state. This is a critical failure of the payment block. Why offer payments at all if they are unreliable for European/SCA-compliant transactions and therefore functionally unusable?
While the features released over the last few months are interesting, it feels like the team is prioritizing competing with backend tools like Make, N8N, or Airtable rather than stabilizing the core product.
Given the premium price point and specifically the recent drastic reduction in the Business plan limits (dropping from 2,500 to just 500 users) we should be able to expect the fundamental payment infrastructure to work reliably.
Please prioritize fixing the basics before expanding the feature set further. @Jjenglert
Very well said. Still an issue.
@matthieu_chateau
Is this article even still relevant?? Pricing blocks are now mostly handled by AI vibe coding and I cannot find any action type of Stripe Checkout.
