Unfortunately this is the 3rd day in a row we continue to have issues - just started experiencing prolonged refresh and no data on screens with years of data in the tables. Lost 3 days of productivity for sure.
When I try to publish or preview changes, the page just keeps loading and nothing happens. I have to attempt it multiple times before I get any response at all.
I’m also repeatedly getting pop-ups saying:
-
“Failed to save the latest changes since this page has been modified before. Please reload and try again.”
-
Messages suggesting I reload the page or contact support if the issue continues.
Even after reloading, the problem keeps coming back. It’s making it really difficult to update my app reliably.
Hi Suzie, I’m still having issues on the system and our users are really struggling to stay patient. We’re getting 504 gateway errors, or the system is so slow it’s simply not usable. When can we expect predictable performance we can depend on? It’s now going on almost 7 days of on/off performance.
Confirming I am also still having issues since last week.
Hey all,
We finally found the root cause and it’s permanently fixed it
We will share some insights few hours later.
–Artur
2 Likes
Still experiencing multiple performance issues on my apps, this is really degrading the trust our users have to the tools we’re sharing to them…
@Kmiyu you might need to share some details as some users still use Airtable which is replying to APIs in 60 seconds…. even our caches many times don’t help with API that responds in 60 seconds… so pls share in our live chat some details so we can help to figure out
I asked to the live chat, but I was told to optimize my use of Airtable (as I was using 2 DBs for 1 app). I reduced it to 1 DB used with a PAT (personal access token), but I still need to refresh the page quite often to load the data. Is the 60seconds applying on both PAT and regular API connection?