On the portal I am designing, I have volunteers within my school.cmmuniry who are submitting their profile as experts in their field. This profile include their email address.
Other users of the platforms are teachers who can, based on their curriculum search the database for an expert who could contribute to the lesson delivered to the students.
Both users are registered in softr and I use the 2 way sync with airtable. So I have for the volunteer and for the teacher their emails.
I would like to allow the teachers once logged in to be able to send directly from the portal a message to the volunteer. The volunteer could then reply by email directly to the teacher.
How can I do this ?
The tool I am using:
Airtable
Softr
Miniextension
Make
Do want the teacher to see the volunteer’s email address, or must it be kept private?
Visible:
You could use an Airtable formula field to generate a “mailto:” HTML string, reference it in Softr. Clicking on this link would open the teacher’s email app. with the volunteer’s “To” email visible, ready to type their message. (You can also configure the HTML to write the subject too).
or
Hidden:
The teacher enters the text they want to send by email into a Airtable-mapped Softr field. A “Send” button, or similar, could trigger an Airtable or Make automation to deliver that message to the volunteer, without revealing the volunteer’s email address to the Teacher.
or,
Use an on-page form to collect the teacher’s message-text, and send hidden pre-fill parameters for the teacher and volunteer to Airtable. This would trigger an Airtable or Make automation to deliver that message to the volunteer, without revealing the volunteer’s email address to the Teacher.
For the second solution, which module in make can I use having a REPLY TO. In lake the email will be sent from a different email than the teacher as make needs to be set up with one specific sender (z connection). But I cannot find the module to send 5ye email but when the volunteer would click reply it will use a reply to define with a variable that could be the teacher email. The Gmail module I use does not have this field reply too.
If it’s the case that you want the replyto to be different than the sender email, airtable email automation can do this. When adding the step, click on show more options (after the To email prompt) then click on show more options again. Option to specify a different reply to with a variable is right there.