Thanks for sharing your opinion, but I want to note that your message contains many assumptions that could mislead others. By now, it should be apparent to all our users that Softr has ALWAYS put the customer at the forefront of every decision, whether product or pricing. Softr has the most generous pricing plans on the market for the value it provides.
There are always many considerations to take into account when making a pricing decision and how it applies to existing paying customers (technical, business, product, etc).
Softr’s mission has always been to be the best platform for building business apps - being the best interface builder on top of existing DSs has been the first step, by no means the main goal or the end goal.
Like mentioned in my email, 70%+ of new users who signed up with a business use case in mind couldn’t leverage Softr because they didn’t have an external, structured database or couldn’t build one with Softr. Our goal with the Softr Databases and Workflows launch has not been to convert existing data source users into Softr DBs, but to enable all other users mentioned above to build with Softr. In fact, we have always been open about our goal to continue investing heavily in our 3rd-party data source integration ecosystem, because almost every company stores data across multiple data sources for different reasons.
If Softr Databases work better for many of our existing customers, help reduce costs and complexity, and are the right choice for the task, then amazing —we are only happy to welcome everyone to migrate to Softr Databases. That’s why we opened them up to all existing users—not because we saw this as a way to get more revenue from existing customers, but because we want them to stay and build and grow with Softr long term.
So my ask is, as loyal customers who believe in Softr and want to be with us in the long run, help us improve and iterate our product and pricing. Please be more mindful of how you share your opinion, what you share, and how closely it aligns with reality—it impacts and sometimes misleads other users who come to this community to learn from you all.