Published app shows wrong data


My published app is up to date but it shows the wrong data for one of my charts. However, the preview is working fine so I don’t want to change anything there because it looks like I have set up everything correctly and the preview is displaying accurate data from my database. Also, this just started happening today. Yesterday everything in the published website/app was displaying correctly. Everything is published and up to date and I have not changed anything since yesterday. If you have any idea of what might be happening, would you please let me know?

Hey @Ella, please contact us via chat proving your app URL, Magic link (if the charts are shown for logged-in users only) and a screenshot from your data source which you linked to the chart block. We will do our best to help you.

I am having this same issue. How do I contact Softr?

Hey @Harrison.R,

Can I please ask you to mention the datasource type?

If you are using dates with the format of friendly then this is a known bug.

It’s very important to know the datasource, you can also contact using our support chat, you will find it when you visit page.