Notification emails sent with notifications@softr.io even though sender email is configured

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Hi @dvarela If you publish the updates afterwards, you should have gotten an email from Postmark to verify the modifications. If you didn’t receive it or confirmed but the changes weren’t reflected, please, DM or post the published app link along with the sender’s email address. This will help us investigate.

Hi Maria, we’re having the exact same issue. We’ve triple confirmed the settings are correct in Notifications → Sender Details. We have our company support email listed and yet all emails are still coming from Softr with the email as notifications@softr.io.

How can we push this change to our production workspace?

Thanks!

Hi @mtsdawson have you received an email to the sender email address to confirm? the change is applied only when you confirm

We did not receive this email. It didn’t appear in the inbox. How can we resend this verification email?

If you also checked the spam box and it’s not there please, mention the sender’s email and we’ll resend