Hi guys, so I’m currently creating my mvp using softr, airtable and zapier. It’s a review generation app that allows users to send sms requests to their customers. After filling out the onboarding form users are taken to payment page where they subscribe. The onboarding form has all the user details. After I mark a User as “paid” in airtable they have access to the review portal where they enter the customer name and number.
This is where my problem comes in. I can’t seem to find a way to send all the data to zapier in order to send an sms with twilio. I’m able to send customer name and number but I would also like to include logged in user details that are stored in airtable like Business Name and Review Link to be passed along with the form submit. I’ve tried using hidden fields but the data doesnt show up in zapier. I also tried to add a prefill field but cant seem to get the data from airtble into the field.
So after a user enters the name and number in the review portal form i want to send an sms with multiple variables using a twilio template and zapier. It would read like
“hi {customer name} thanks for choosing {logged in user BUSINESS NAME}. Could you leave a review by clicking the link below? {Short URL review link}.”