Massive Panic! - Deleted All Users

Ask the community
1

I’ve managed to make a massive error and deleted all users from my Softr DB as I didn’t realise all records were selected. There is no way to undo and no backup available. Literally everything in both my apps are linked to this and now no one can access the system and all my linked records are broken (hundreds of them)

I’ve raised with support to see if someone the tech team can help restore but wanted to highlight what a massive risk this is to a business not having backups and easy mechanism to undo. Yes this is totally my fault and I have lots of angry users but mistakes happen :frowning:

Has anyone else made such a huge mistake and been able to resolve or does anyone have any useful recommendations?

2

Hey, as we discussed via Support chat, please refresh your browser to see the data mentioned in your Sooftr Database.

3

Thanks Marine. I can see the users again but all the links have unfortunately broken so I’ll need to recreate all my related record fields, enter the data and remapped everything in the apps :frowning: Will be a long weekend

4

Think that’s everything back to normal now :slight_smile: