I’m currently running on the, now, legacy-free plan. I understand that the limitations of the legacy plan will continue going forward, while the account is active. My question is - where do I find a copy of the restrictions for the legacy FREE plan so can I can check what the restrictions are?
Softr answered the question - it’s here Plans and pricing - Softr
This is such a massive change.
I’ve been building sites with Softr that focus on public and external users.
Professional previously would allow 5,000 external users. Now, you would have to be on the Business Plan ($269), which allows 2,500. If you could buy your extra 2,500 at $1 each, you’d be looking at $2,769 per month.
That sort of use case is effectively dead or at the very minimum very unattractive using the new plans.
Presumably the focus is moving more towards internal portals?
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Thanks for your question and raising your concern Jake! And we very much appreciate you being an early customer of Softr! 
Softr’s goal is to continue to be an open platform for anyone to be able to build apps, for personal or business needs. With the challenge of a horizontal platform with a huge variety of use cases and customers, however, we are optimizing our platform towards business app use cases, both client/partner portals and internal tools.
Both of these use cases are hugely important to us, and we don’t intend to make the platform or pricing unattractive for those.
Hope this answers it. Let me know if not
I was okay, if there was a price change instead 
, but to reduce the external users from 1000 to 20 is a drastic change. Also is it possible to add the provision to add extra users in the basic plan as well, this way we can attract more clients to create accounts in basic and then move to professional plans.
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I build mainly internal tools for business so this change doesn’t affect me to much when it comes to internal users. It mainly forces us to go business once we hit a certain size. I do understand the issue for people who are building B2C apps on SOFTR, they are getting a little screwed on their bottomline with this choice. Maybe make the pack to buy more users cheaper?
But I do put a questionmark with the custom domain reduction. If you focus on business apps, why reduce the amount of custom domains as well? It is not a lot but is your target audience the developer who creates an app for his own business? Or is your preferred audience agencies that implement SOFTR with many different clients? Because the choices alienate the latter little by little.
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Yes, understood.
I moved across from Glide after they made a big plan change last year.
One of the bigger benefits at the time for Softr was it’s SEO features. It was much more friendly to my particular use case.
This won’t effect myself as I have the legacy plan, but it does make it difficult to recommend to anyone looking to build a directory or such where they want external users etc.
Obviously, you’re focusing in on your ideal audience or where the demand is and that’s fine.
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That’s the worse change ever! It completely makes me rethink if I’m going to keep using Softr since the idea of my app is to give free 30 day trial. So, when you reduce this much the users for each plan, it becomes impossible to get a lot of users to try the product since we have to pay in advance for at least business plan. The best thing was to increase the price. I remember Softr first pricing plans, the business plan was 100000 users, then changed to 10000 and now 2500 users. That’s ridiculous
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I tend to agree the new pricing plans are becoming increasingly worse for those that chose to build on Softr when they catered to no-coders building external users websites, and before focussing more in internal business apps…Less custom domains than previously, less external users, no improvement of the Stripe integration…
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Any product led growth saas or B2C app built on Softr is no longer feasible due to the user limits. For example, if Softr itself could only have 2500 users and then had to pay $1 for each additional one their bill would be astronomical.
Its fine for proving your concept I suppose but you’ll have to move elsewhere once you hit critical mass. As said by @jakehower earlier, softr is building around their core use case (internal apps I believe) and therefore this pricing makes perfect sense.
Hi @jakehower. When these price increases cause friction for new builders to create directories, marketplaces, or other public facing apps and they don’t PAY for Softr, what effect do you think it has on the quality, reliability, let alone existence of Softr’s features (ex. sign up blocks, onboarding flows, integrations,…) that support those kinds of apps?