Is softr studio down right now 08312024?

It started with the error here and is now a blank screen on login. All other non-related sites operating normally.

Mine is okay. Pls check your database and its connection

Iā€™m not able to login. Will try a different browser. Thanks for confirming Philip.

Same here. When Studio and apps do load, I get the ā€˜User Sync Failedā€™ pop up as well.

Hello, I can still use the studio pretty much as normal (no major issue), but have also started to see intermittent user sync error messages for 2-3 days: they pop up when I select a different page or block in the studio (I can dismiss the error and continue to edit anyway), or I can see it sometimes when trying to sync the user table (with airtable). But the table is still there and connected in most cases (I can map fields, etc.).

May be not be related but I also just noticed the pexel search also fails occasionally:

image

Was there a studio update recently (I think the UI changed a bit in the last 2-3 days with the ā€œpagesā€ section not being pinned anymore)? Wondering if this is some occasional latency/timeout type of issue.

I ran into the same issue, ā€œUsers Sync Failedā€. Then I tried several times to reconnect it, now itā€™s back on. Give it a several try.

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Hey Folks!
This issue was related to Airtableā€™s incident that they had on Friday, and they were having couple of issues yesterday too, however in general keeping your authentication method with PAT would be simpler, more straightforward and faster.

Best,

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@Andranik, I was already connected with Airtable PATs when this occured.

Hey everyone! Aramayis helped me to resolve. Looks like we have to generate the pat in airtable builder hub and add it to our datasource. I havenā€™t seen the error since.