Impossible to safely use chat (Intercom etc) for logged in users on Softr?

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1

Hi, there have been a few posts about setting up identity verification for Intercom or any other chat solution. Is anyone aware of a work around to do this without Softr having a solution built in? Maybe with a Netlify function etc?

As it stands, per Intercom, without authenticating users there is no way to safely use Intercom for logged in users.

See here: Authenticating users in the Messenger with JSON web tokens (JWTs) | Intercom Help

2

Hi,

We set it up with Vercel and it works perfectly :+1:

Let me know if you’ve got any questions, happy to help if I can :slight_smile: