Hubspot - Conditional Filter

Hey,

I’m trying to set up a conditional filter on a block list that contains support tickets from Hubspot. I only want the user to be able to see support tickets raised by their company. If I use a Conditional Filter where the Associated Company ID field of the Ticket object equals the Associated Company ID field for the Contact user object Softr doesn’t return any records.

If I use the conditional filter and specify an individual company Record ID the filter works fine

The Record ID and the Associated Company ID are supposed to be the same so I don’t understand why this doesn’t work.

Any ideas?

Hey uncle,

@Suzie is actually working on this, had the exact same issue :slight_smile: Think it’s part one of those beta issues.

Any updates on this? I’m having the same issue.

Should be sorted now, at least it is for me

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@elizabeth what issue are you facing ? we would be happy to also talk via slack to quickly address the hubspot issues

All fixed for me in the latest update :slight_smile:

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Looks like i’m good! Thank’s all! I’d used the conditional logic and tried preview, but it didn’t seem to work. When I re-set it up, it was good. :-). Phew!

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