Embedded video doesn't load on mobile, but works on desktop

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1

Hello!

We’re a group of friends that use https://www.blips.tv/ to share Twitch clips with each other, and we all tend to use it on our computers, but noticed the other day that the clips are not loading when visiting the website on our phones. It has worked in the past, so we’re not sure what’s caused the issue.

Any thoughts on what it could be?

2

Hey @brorduktig,

Can you please share the embed code here?

3

Hey Suzie,

Here’s the code using the most recent clip link:

<iframe src="https://clips.twitch.tv/embed?clip=SpotlessArborealEmuImGlitch-L5Bnx80QM3kmlMWO&parent=lyla493.softr.app" height="300" width="513" allowfullscreen></iframe>

4

Hey @Suzie - just figured I’d do a follow-up in case you have any thoughts on what it could be :slight_smile:

Thanks a lot!

5

Hey @brorduktig,

I have tried couple of ways to display it but still no success. Trying to find a formula to make it work, will let you know :slight_smile:

6

Thanks a lot @Suzie! It’s strange too that it used to work, but doesn’t now. I wonder if there might be a setting or similar that I’ve accidentally changed.

7

Did you created this iframe code yourself? From where have you copied that code?

8

@Suzie It’s taken from Twitch’s resource page here: Video & Clips | Twitch Developers.

9

I found the issue with the help of Marine from the Softr team! Turns out that the issue was site-wide rather than just mobile-specific, but I didn’t encounter that probably because of the cache/cookies that were saved for my browser.

In case anyone runs into the same issue: In the embed link, I was still using the domain that was auto-generated by Softr before I changed to a custom domain, and I think that domain must have just expired as I hadn’t used it in months. So I had to change the embed code from “…parent=lyla493.softr.app” to “…parent=www.blips.tv”

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