🎁 Day 4 of 12: Mentions in Comments

[Jjenglert]

We just rolled out a small update that makes a big difference in how teams communicate inside Softr apps.

You can now @mention teammates and clients directly in comments, creating a more chat-like experience and making sure the right people are pulled into the conversation at the right time.

See how it works: Day 4 - Mentions in Comments | Softr

When someone is mentioned, they’re notified automatically — no more missed context or follow-ups outside the app.

How to enable it:

• Go to Comments
• Open Comment Settings
• Turn on Mentions

If you’re using comments for reviews, approvals, or internal collaboration, this should feel like a great upgrade! Enjoy

[LaurenSeppala]

This is amazing and very much needed! Any chance we’ll get in-app notifications or push notifications for it?

[Jjenglert]

In-app notifications, I think so, but not push notifications, as the infrastructure required is different than what we use for web apps.

[marc-encawa]

Is the mail the user will get editable because of language like the other comment mails? @Jjenglert Didn’t find a setting for this.

[marc-encawa]

Btw I tried it but my mentioned users didn’t got notified since about 10 minutes for now.

[marc-encawa]

Came but with a huge delay.

[artur]

I will check whats the time window… but def not instant could be anything between 5 - 15 mins

[Grainne]

This is great , I have a question

I have a field in my data source (ClickUp) that contains all the Team Members that I want to be notified should a comment be left as per the Notification Rule …

I’m wondering if there’s a way of differentiating in the notifications e.g. at the moment everyone gets notified if someone leaves a comment and the message says “New Comment in …” - is there a way to have a different notification that says “ … user tagged you in a comment”?

I’m wondering what’s the best practice for this setup

Thanks.

[Jjenglert]

Hi! Spoke to the team about this, and it’s something we are working on adding. Thanks for your comment!

[arappai]

Has comment notifications been enabled for Airtable ?

Thanks

[Jjenglert]

You can setup notification rules here:

This way you can add yourself as an “Admin” and then a OR condition to the other users who should get this notification as well.

Hope this helps!

[Jjenglert]

Could update condition to not include you if the creator email of the comment is your email?