Custom Domain Problem

Rafskyy · January 23, 2026, 9:35am

I added my own domain to my Softr website. Softr shows that it is connected correctly. However, despite this, for about 3 days now the SSL has not been working and it shows that the site is not secure. How can I fix this?

artur · January 23, 2026, 9:36am

@Rafskyy can you pls share your domain so we can check ?

Rafskyy · January 23, 2026, 10:31am

julioai.cloud or www.julioai.cloud

Rafskyy · January 23, 2026, 3:21pm

julioai.cloud, www.julioai.cloud

Rafskyy · January 23, 2026, 3:23pm

www.julioai.cloud

artur · January 23, 2026, 5:58pm

because it has additional A record

Rafskyy · January 23, 2026, 9:45pm

Thank you very much, I deleted the unnecessary record and it works ✅