Conditional Filters not working

Bug Reports
1

I am trying to use Airtable as a datasource for a Softr website.

I have a table called Museums and another called Users.

A third table, Museum User Follows, contains records that note when a user follows a museum.

In the Museums table I have a look-up field for User IDs that correspond with users who have followed that museum. This is a two stage look-up from Users to Museum User Follows and then to Museums.

In Softr I now want to conditionally filter the list of Museums to show all and only the museums that a given user follows.

I’ve tried to do this in numerous ways but none of them work. Sigh!

Am I missing something. Surely this should be possible.

P.S. BTW I had this working in the previous version of Softr. Now it’s broken.

2

@Alex_Morrison can you raise this via support chat so that our team can quickly check within your app ?

3

That would be great. How do I do this?

4

Found it.

5

I’ve raised this in the Support chat. 40 minutes later, no reply. Is this normal?

6

Now it’s been an hour.

In the meanwhile I’m experimenting by building a new app using the same data source. Same problems. Inexplicable results from Conditional Filters.

I’ve spent many weeks building this app and it’s completely ruined, all work wasted, if this bug is not fixed.

7

Probably busy hour they will get back soon

8

Understood. But maybe don’t tell people that they can expect a response in 3 minutes.