Chart Not Filtering On Users

Bug Reports
1

Hi all,

I’m new to Softr, so I’m not sure if I’m missing something or if this is a bug.

I’ve noticed that whenever I try to filter a “Chart” block based on users (i.e., making the chart entities personalised for users), it always returns a “no data” preview.

Any tips or workarounds to resolve this?

Thanks in advance!

softr chart query
softr chart query1087×615 47.6 KB

1 Like
2

I encountered the same issue with a project I worked on for a client recently. I guess the block is still an Admin-based block for now. I hope Softr will work on it.

However, if perhaps it works with filtering, the data must be bulky for the user coz I remember it displayed then was 'No enough data to display@

@Jjenglert, our leader, should be able to address this shortly.

Thanks @Chuksobi for raising this.

3

Hey guys, could you please contact us at Support via chats so that we can review what makes the conditional filtering not work and fix it?

4

Also, to be safe, make sure you filter by the logged in user record ID. If that doesn’t work, make sure the user has enough records for the filtering to actually work (2+ more). And finally contact support if neither of those options work!

5

Thanks all.
@Nathweb I had a conversation with a customer rep who assisted.

The trick is to filter based on a lookup field instead of a linked field.

hope this helps

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