Can't get through to customer support

Does anyone have advice on getting customer support. I’ve emailed several times and I think I’m getting ghosted. My user account has been deleted yet my website is still up. I simply can’t login to to make any website changes.

Sveta from softr said she would look into it yet hasn’t responded and its been a week. I can’t find a phone number for customer service and feel stuck with no where to turn. Please help if you have any suggestions.

I sent this to them <3.

Hey @shelby,

Can I please ask you to add your email address, I will try to contact.

Dear @shelby

Your account created at 2023-05-23 is still valid you just need to go into and reset your password.