We are currently using the email code method for our MFA in our app. However this has been causing a few issues with codes not being received in time or at all.
Other than SSO, do we know if there is an alternative we can use? Ideally we would love to use an MFA app as we use that for other systems already
This would be great. We currently use Microsoft Authenticator for all our other apps so would be good to have that option
Hi there
If I understood you correctly, then 2FA is what you are looking for, and you can have it if you enable both Password and One-Time code for your app. Then you would need to particularly select that from the hyperlinked dropdown I showed with the arrow, and Save it.
Hi David, I think it was more looking to see if there’s plans to have alternative options for 2FA instead of the code being emailed and use an Authenticator app instead
Hi Sarah
I see, thanks for clarifying this. There are no plans currently, but this is passed to the team as a feature request and a feedback
This is the method we are already using, but we have frequent issues with people receiving the codes via email
Understood. The feedback is already forwarded, appreciate your time!
