Hi all - I’ve got a portal in Softr that links back to Airtable. Softr contains a form that allows our global partners to report on the status of the shipping containers of food that are being transported internationally. If the container is delayed, we ask partners to submit the form requesting an extension (from a dropdown menu), and then once the container arrives they submit the same form to let us know that it has cleared customs (a different option in the same dropdown menu).
The issue is that if a partner submits an extension request, then when the container arrives and they try to fill out the form again, they get an error message saying “You have already submitted this form for this record.” How can I allow the same form to be filled out multiple times for the same Airtable record?
Thank you!