{"message":"FAILED_TO_PROCESS"}
This is what i get when i reconnect my base, i tried many bases this is the common message
2 Likes
Same on my side - none of my air table data is connecting.
I also tried personal access token, it also denies retrieving database
Yes, I did the same. The SOFTR API is not connecting.
Same issue - getting inbound requests from paid users stating they are getting “unable to fetch datasource records error” when they are in our app.
I’m glad I came here first before I attempted to mess up a lot of things (reconnect, obtain new Airtable tokens, etc.). Is there a way we can be notified inside Builder when outages happen?
Airtable has an Outage: Airtable Status
2 Likes
Yes @ash i just checked it. Thanks for the update
Whenever you have an issue, would recommend jumping straight on the chat as the team are always super helpful.
Our airtable connections are coming back online
1 Like
Nice…. Im back online aswell
Nice, where exactly is the chat?
Its in the Softr Studio Portal, bottom right